1. Overview
Dezign Experts (“we,” “us,” or “our”) provides digital strategy, design, development, branding, marketing, and technology services. This privacy policy applies to personal information collected through this website, project enquiries, newsletter sign-ups, and normal business communications.
By using the website or submitting information, you acknowledge the practices described in this policy. This policy does not replace any project-specific agreement or data-processing addendum.
2. Information we collect
Information you provide
We may collect your name, email address, phone number, company, job title, project details, budget range, files, communication history, billing information, and other information you choose to provide.
Information collected automatically
When analytics or security tools are enabled, we may collect device type, browser, operating system, approximate location based on IP address, referral source, pages viewed, interaction events, and technical logs.
Client project information
During an engagement, we may process business documents, user research, access credentials, customer data, analytics, content, and other information needed to deliver the agreed services. Contract terms and access controls may apply to that information.
3. How we use information
We use information to:
- Respond to enquiries and provide proposals.
- Deliver, manage, support, and improve client services.
- Communicate about projects, invoices, service updates, and business matters.
- Operate, secure, analyze, and improve the website.
- Send marketing communications when permitted and provide an unsubscribe option.
- Meet legal, tax, accounting, security, and contractual obligations.
- Prevent fraud, abuse, unauthorized access, and harmful activity.
Where required, processing is based on consent, contract performance, legal obligations, or legitimate business interests balanced against individual rights.
6. Retention and security
We retain information only as long as reasonably necessary for the purpose collected, project obligations, dispute resolution, legitimate business records, and legal requirements. Retention periods vary by information type and context.
We use reasonable administrative, technical, and organizational measures such as access controls, secure services, backups, updates, and data minimization. No internet transmission or storage method is guaranteed to be completely secure.
7. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing. You may also withdraw consent where processing depends on consent and unsubscribe from marketing messages at any time.
To make a request, contact us using the details below. We may need to verify your identity and may retain information where permitted or required by law.
8. International processing
We work with clients and service providers across different countries. Information may be processed in jurisdictions with privacy laws different from your own. Where required, we use contractual or other recognized safeguards for international transfers.
9. Children’s privacy
Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information so we can review and remove it where appropriate.
10. Changes to this policy
We may update this policy to reflect changes in services, technology, legal requirements, or business practices. The updated date will be shown at the top of the page. Material changes may be communicated through the website or other appropriate means.
11. Contact us
Questions or privacy requests may be sent to hello@dezignexperts.com. Please include enough detail for us to understand and respond to the request.